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Below are the top five questions
you must ask them to increase the chance that yours
too, is a success:
1. How will customers find me?
What you are looking for here, is first their ability
to explain and distinguish between Search Engine Optimization
(SEO) and Pay-Per-Click (PPC) methods and how each may
or may not be of benefit for your business. Next you
want to make sure that they can articulate other methods,
such as how to best utilize your existing paperwork
to market yourself, your email signature to announce
new events and releases, newsletters, voice mail announcement,
verbal and more. Any discussion about the importance
of Meta tags and such should trigger you to terminate
the conversation tight there and then.
2. I want a flash introduction to my web site.
Could you do it?
Unless your business is a multi-media or entertainment
type business such as www.disney.com flash introduction
has no place in the business world. It is a fun project
for your internet developer to work on, but creates
one of the biggest irritations for your customers when
they visit your site. How many times to you come across
web sites that incorporate flash introduction and you
sit there time after time to watch that irritating waste
of time. Most users, me included, either look for the
back or the skip button. My recommendation is that you
do not even incorporate flash in the top banner of your
site. It is irritating and distracting from the main
message and objectives of your site. So if you Internet
partner gets excited about doing this flash presentation
for you, I would head from the door.
3. Why do I need a web site?
There are many reasons to develop a site and proper
strategy. What you are looking for here, is their ability
to communicative the top business reason why have your
site. The top three I found are: Create a site that
dramatically increases your business and your clients.
Develop a site that improves your image and reputation.
Build one that makes it easier to do business with you.
There are of course all the other design and navigation
issues which are important among 50 other reasons. The
key is to hear them talk about business objectives and
outcome for your business.
4. What has been successful for organizations
such as mine?
Not only should your Internet partner show you testimonials
from their clients for their work but also discuss methods
and outcomes that have been successful for their clients.
Particular examples that are applicable to your business
are critical among articles, white papers and case studies
they wrote on various topics. Do they have an impressive
client list with impressive testimonials?
5. What are my options for doing e-commerce?
If your business promotes products and services, you
can easily extend the reach to your customers by incorporating
e-commerce and / or e-business in your site strategy.
What you are looking for here is their knowledgeable
explaining and distinguishing between e-com and e-bus
and its applicability to your business. You want to
understand the difference between an integrated vs.
non-integrated approach (more on that in future articles.)
What are payment processing options such as manual,
semi-automatic and fully automatic? How will the site
be secured, certified and authenticated? And finally
how will they guarantee data backup and integrity?
It should not be that hard to find a reputable and knowledgeable
partner for you to work with to generate success. However,
you must first know what questions to start asking and
how to properly evaluate your Internet development partner.
So what are you waiting for, make the call and fire
away your questions. You are either going to be pleasantly
surprised or start looking for a new partner.
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