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That leads to a question -- when is it time to start
preparing your quarterly or annual report to your team,
the board, or your organization? Can you really expect
to put the significant events of a quarter into perspective
if you spend just a couple of hours, a week or a few
days (or the night before) before you speak?
One of our large financial services clients asked us
to prepare a template they could use to prepare for
a quarterly meeting presentation (please link to Leading
Meetings workshop!). So we worked on it together, and
I have their permission to pass it along to you.
The answer to the question when is: it’s an ongoing
process. And you need to start in advance, to give yourself
time to analyze and put things into perspective.
It’s a good idea to make sure you have a “Feedback
Loop” of the right information coming in, and
analyze as you go; flag something that concerns you
or that you’ve noticed and keep it in an electronic
file. For example, you might have an issue in sales,
service, production, or marketing two months before
your meeting, and then forget about it when the time
comes to prepare your presentation. Yet that event could
be the linchpin idea that puts a key issue into perspective
for your team.
You won’t have total recall if you start just
a few days before the presentation to gather a few slides
and throw them into your presentation. You may not remember
the stories and examples of the good things or the failures
that everyone can learn from. Remember, your job isn’t
just to report the numbers but to also tell the story
in a way that gets their attention and sticks with your
audience. That means you need to put real thought into
the messages you share about the business.
All you need to do to prepare is ask yourself a series
of questions. These questions become an outline for
your quarterly presentation.
Give yourself the gift of time, to come up with creative
ways to present your review of the quarter or the year.
Perhaps the most important component of this type of
presentation, other than a clear, powerful message on
progress on the business strategy, is the way you say
thank you and congratulations for the wins. A quarterly
or annual report is a chance to connect the people in
your organization with your mission and purpose and
to inspire them to work hard toward worthy goals. So
be sure to tell stories and cite people’s efforts;
let them know how important they have been to the effort,
and how much you count on them going forward.
Finally, use the time at the meeting to set the course
for the future. A quarterly or annual report isn’t
just a look back at history – what’s already
happened is only important in the context of the future.
Here are 15 questions you can use as a template to
prepare for a quarterly meeting:
Template: Quarterly Meeting Preparation
Ask yourself the following questions at least one month
in advance. You may want to add questions of your own.
Jot down the answers and keep them in an electronic
file. Use the answers as your outline for the meeting.
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Name three accomplishments this quarter.
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Why were these significant?
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Identify a story about a team or individual in
each accomplishment that illustrates a behavior
or action that made it possible.
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What has the organization learned as a result of
these successes?
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If applicable, what failures have we had this quarter?
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What impact did that have on the organization?
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What are the lessons we learned?
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What do we want and need to achieve in the next
quarter?
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Why are these important? What difference will they
make?
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How will we make it happen?
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What are the important values and behaviors that
drive us as an organization?
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How can every individual in the organization demonstrate
or live this value?
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What difference will it make to individuals, and
to the organization, if we achieve these goals?
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What contributions have people and teams made that
make our success possible?
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What qualities and values have made us successful
this quarter (year)?
Suzanne Bates is President of Bates
Communications, Inc., a strategic consulting firm
specializing in leadership development in communication
skills. You may contact
Suzanne Bates or call (781) 235-8239.
©Copyright 2008 Business Alignment Strategies.
All rights reserved.
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