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One of the important and popular topics my clients
often ask for my opinion and recommendations is that
of how to successfully grow their email distribution
list. The key of course is to grow your powerful list
with the names and email address of your clients, potential
clients, colleagues, partners and qualified individuals
interested in your offerings and wisdom. I am also making
the assumption that you already have or shortly planning
on having a newsletter strategy and campaign for your
company. If you are unsure, check out this article:
Is
anyone listening? Why develop a corporate electronic
newsletter strategy?
Here are some points to consider:
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You must deliver much and great value at first.
I have written and spoke on this extensively and
suggest you write articles, whitepapers, publish
research, record audio and video and deliver your
intellectual property while making it free and easy
to receive by simply clicking on a link or a graphic
image. Only then would trust and interest get established.
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Place a newsletter signup box on every page of
your web site allowing visitors to easily register
for your newsletter.
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Incorporate a privacy policy and statement to ensure
visitors that their information will not be shared
with others and make sure you preciously guard their
information. Some time ago I registered to receive
a newsletter which I enjoyed getting. At one point
this person sent her distribution list an invitation
using her regular email program while openly copying
everyone on the list. Although not sold or shared
with a 3rd parte, this obviously and innocently
exposed everyone’s name and email address
with all, which is a huge mistake.
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Offer special incentives such as unique view and
downloads of resources such as: articles, eBooks,
podcasts and videos. Yet, request the person’s
name and email address in order to email them the
link to that special resource. This quid pro quo
concept requires the person to submit their information
in order to receive that resource. I recommend you
require they enter only their name and email address
rather then making it too complicated by requiring
additional information.
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When I formally or informally meet individuals,
I engage them in a conversation and ask their permission
to add them to our newsletter. I either do this
verbally during our discussion or via email after
our meeting. For more on this and the exact language
I use, check out my blog
entry found here.
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Include your most recent article in your email
signature and an invitation to join your newsletter.
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During your speaking presentations I suggest you
leverage the opportunity to simply say something
like this: "There are seven key mistakes CEOs make
when it comes to effectively growing their business.
Let me share the top three with you and if you are
interested in the other three, simply email me after
today's presentation or give me your business card
and write mistakes on the back of it." You can obviously
change the language as you see fit, but I find this
to be quite effective. The other one I use is: "In
a couple of minutes I will share with you an important
resource that is available for you for free on our
web site. You may want to have your pen and paper
ready." I then share with them the link to our special
resources page and briefly discuss the value
they will find there. Notice also the language I
use on that page suggesting the free newsletter
they will receive.
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Allow recipients of your newsletter to forward
it to their colleagues.
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Offer to become a guest contributor on others’
web sites and email newsletters. When you are given
the chance to become one, include your own newsletter
information in your attribution section at the bottom
of your article.
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When selling products on your site, suggest visitor
subscribe to your newsletter during their checkout
process. Also include a sample of your newsletter
and a link to your archive section.
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For those of you who leverage direct marketing
channels such as regular mail, FedEx, fax and/or
telemarketing, why not offer some form of high-value
free booklet or book while requesting their email
and permission for you to stay in touch.
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Make it easy for subscribers to unsubscribe by
allowing them to simply click on an unsubscribe
button or email you the subject remove and such.
Honor it immediately and never force them to go
through unneeded
cumbersome steps to be excluded (opt-out) from
your newsletters.
I have seen a direct correlation in how effectively
many newsletters are used to drive value and grow the
business. If done properly, your distribution list will
increase significantly as well as your business and
revenues. On the other hand it could seriously impact
your reputation and have a negative affect on your business.
Ask for permission, give genuinely and then you may
be fortunate to get.
© Chad Barr 2008 All rights reserved.
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