Hopefully you selected the last option. If not do you realize that your company is probably wasting more money then what it costs to train people. This is not just money is lost sales. This is also lost money do to productivity, waste created by trial and error, incorrect data entry and the fact that you have a product that was installed and is just sitting there doing nothing.

From personal experience I have seen installation of hardware and software that goes into service and is never used to the full capacity, all of those extra features that is the reason why you bought the product in the beginning. For example, I worked for a restaurant company that installed a new software program for order entry. They never trained any of the people that actually used the software day to day, even the employees that did understand how to use the software ended up taking a different route to get the same job done. What ended up happening was orders were never entered into the system, money was lost and the managers were left wondering what went wrong.

It happens more often then people think. No matter how computer literate people think they are, or there company, you should always get the training that the vendor believes is necessary. Even getting more training then what is necessary is good, it may cost you, but it will be beneficial in the long run.

Businesses consider it an extra cost to have people trained on something new. This is an incorrect statement. You should consider it apart of the cost of the product. Why, because it is directly related to the product being successful in the company. If a company is unwilling to get the correct training they should have never purchased the product to begin with since it is going to be a waste of money.

You can look at new employees and new products the same way. Every time you get something new, get training. It may cost money and time; however, it gets companies further, faster. Businesses do not let their computers get out dated; don’t let your employees knowledge get out dated either.