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Mario Perica

What's New at CB Software Systems

Marne Baerson, Manager of Client Services/New Business Development, celebrated her tenth year anniversary with CB Software Systems last month. We are also pleased to announce a new addition to our technical support staff, Mario Perica. Mario comes to us with a Bachelor of Science, Computer Science and Engineering Technology from the University of Toledo and is also a CompTIA A+ Certified Service Professional. We are excited to announce the start of an extensive intranet project for Empire Wholesale Lumber and we welcome Berk Enterprises, Inc., who will be implementing our distribution software and more.

Quick Client Interview

Dean Supply Co.
Dean Supply features a complete line of toss-away tableware, food preparation and serving pieces, bar and party supplies, decorations, chef apparel, paper products and cleaning supplies. They have an extensive display of china and glassware as well as commercial kitchen equipment and supplies.

- Neal Desatnik
- General Manager / Treasurer
- Dean Supply Co.

CB Software Systems
What is the single key factor to your success?

Neal Desatnik
We consider our flexibility to be our most important ingredient to our success. We have the power, ability, computerization, and personnel to change direction as fast and as often as we need.

CB Software Systems
What are you most proud of in your business accomplishments?

Neal Desatnik
We are extremely proud of the fact that we have survived in business for over 54 years. Less than 2% of small businesses last over 2 years. We have been here for 54. Almost none of the small family businesses last till the third generation. We have 4 of our third generation future partners currently working for us.

CB Software Systems
What would you do differently if you did it over?

Neal Desatnik
There really isn’t any single thing that we would do over. Perhaps we should have required the next generation to get adequate knowledge of specific business knowledge. Such as someone going into accounting, law, and management etc. That would have been useful.

CB Software Systems
What is the major achievement you have yet to accomplish?

Neal Desatnik
We still feel that we have to get into equipment design and layout in order to realize our full potential. That would help us to elevate our service to a completely full service operation.

CB Software Systems
What key advice would you give to other business owners?

Neal Desatnik
Stay focused on what you do well. Do not try to imitate other businesses that are so different from your own. Someone asked why we don’t do what Restaurant Depot does. In other words sell at below cost or at low profit and try to drive out the competition. My answer is “We don’t want to be like them” We want to be able to provide value to the food service community. That is what we do best, and that is why they and others like them can’t get rid of us. Focus on what you do and compete on the things that you do well.

CB Software Systems
What is the most important impact of our software to your business?

Neal Desatnik
We feel that our current software has helped us maintain our flexibility. We are not bogged down with a program that requires large chunks of time to change the information that we need changed to successfully implement new ideas, vendors and or selling programs.

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Dean Supply Co.

Feature: From Chad's Desk

Nine techniques to take your site to the next level

I am oftentimes approached with the question of how to take a web site to the next level. Although I admit that there isn't one "silver-bullet" approach, the answer lies in applying critical commonsensical thinking. Let's explore what some of the most successful companies do with their web sites.

Read the Full Article

Feature: Technology Tip

Dooms Day

Ask yourself the following question: If something happened to your company’s property would you worry about what you and your fellow employees would do to cope with the situation?

Read the Full Article

Ask the Experts

Each day we field scores of calls on all sorts of business and technology related topics. Each month we select an interesting question and post our response online.

Question
How do Internet cookies work?

Answer
Most Internet cookies are incredibly simple and absolutely harmless, but they are one of those things that have taken on a life of their own. Cookies provide capabilities that make the Web much easier to navigate. The designers of almost every major site use them because they provide a better user experience and make it much easier to gather accurate information about the site's visitors. Cookies are not programs. This is worth repeating, cookies are not programs and do not act like nor run like programs, therefore, they cannot gather any information on their own. They cannot collect any personal information about you from your machine.

Web sites use cookies in many different ways. Cookies are used to accurately determine how many people actually visit the site, store user preferences so that the site can look different for each visitor and by e-commerce sites to implement things like shopping carts and quick checkout options. A common example is the ability to customize your msn.com site with personal weather, news and sports preferences. Basically, cookies are harmless and actually help in more ways that you can imagine but the perception still remains that cookies are to be avoided at all costs. Hopefully this little did you know explanation will help to demystify the confusion surrounding these small bytes of tasty data.

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Ask the Experts

Featured Product or Service

T.L. Ashford iSeries/AS400 Bar Code Software

Are you currently using bar code technology within your organization or do you have customers requiring bar code label compliance? If so, this software application is all you need to create new bar code labels in seven simple steps. We have interfaced this software with our Inventory Reports, providing options to run several different labels right from our menu. Initially, we will complete the system set-up to create new labels. After some fundamental training, you will be able to layout label data and create professional bar codes in a matter of minutes. The program is user-friendly and allows you to make your labels look exactly the way you choose without programming. No hard coding is required, the label format can be changed by non-programming personnel without changing or recompiling your application program.

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Diversions

Join the crowd in There!

There is an online gateway that never sleeps. Meet and hang out with new people, play and get away in a lush 3D world that's yours to explore. There is neither a game nor a chat service, it is an evolutionary leap on how consumers communicate, interact and have fun online.

there.com

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CB Software Systems, Inc. · 20600 Chagrin Blvd. Suite #1110 · Shaker Heights, OH 44122 · 1-866-791-CBSS (2277)